Hibu

Customer Service Representative

Hibu(29 days ago)

HybridFull TimeJunior$34,000 - $38,000Customer Support
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About this role

A Digital Product Support Specialist at Hibu supports small and medium-sized businesses by helping maintain and optimize their online presence through Hibu’s suite of digital marketing products. The role is entry-level with no prior digital marketing experience required and includes five weeks of paid training. Hibu offers a clear growth path with advancement opportunities starting after six months and promotes an inclusive culture with ongoing development and mentorship.

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Required Skills

  • Customer Service
  • Call Handling
  • Email Support
  • Product Support
  • Troubleshooting
  • Billing Support
  • Performance Analytics
  • CRM Documentation
  • Case Follow-up
  • Team Collaboration

+6 more

Hibu

About Hibu

hibu.com

Hibu is a digital marketing and advertising company that helps small and medium-sized local businesses attract customers online. They offer website design and hosting, search engine optimization, local listings management, paid search and social advertising, reputation and social media services, and analytics-driven campaign management. Hibu combines creative services, technology platforms, and hands-on account management to deliver lead-generation and ROI-focused marketing across search, social, display, and mobile channels. Their focus is on simplifying digital marketing for local businesses with integrated reporting and managed services.

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