Customer Service Representative

Graybar(7 months ago)

Grand Rapids, MIOnsiteFull TimeJunior$39,000 - $39,000Customer Service

About this role

Graybar is hiring a Customer Service Representative to act as a primary point of contact for customers, helping ensure a positive overall customer experience. The role focuses on supporting customers through ongoing communication and assisting with their needs related to orders and service. This position follows a predictable weekday schedule.

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Required Skills

Customer Service
Call Handling
Order Entry
Written Correspondence
Inbound Sales
Product Selection
Order Maintenance
Pricing Support
Expediting
Billing Support

+4 more

Qualifications

High School Diploma

About Graybar

graybar.com

Graybar is a leading distributor of electrical supply, datacom, and industrial equipment, serving a wide range of markets including commercial, industrial, and utility. With a strong commitment to customer service and a robust selection of products, Graybar aims to provide solutions that enhance operational efficiency for its clients. The company is known for its extensive inventory, expertise in supply chain management, and advanced logistics capabilities, catering to the needs of businesses across North America.

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