Senior Customer Service Agent I
Ecolab(3 months ago)
About this role
Ecolab is hiring a Senior Customer Service Agent I to support customers across the Food & Beverage, Textile Care, and Life Sciences business units within North America Customer Service. The role operates within set weekday hours and involves handling a broader scope that increases complexity and required training.
Required Skills
- Customer Support
- Call Handling
- Order Processing
- Complaint Resolution
- Time Management
- Digital Orders
- Microsoft Office
- Written Communication
- Independent Work
Qualifications
- High School Diploma
About Ecolab
ecolab.comEcolab is a global leader in water, hygiene and infection‑prevention solutions and services that help make the world cleaner, safer and healthier. It supplies cleaning chemistries, water‑ and process‑treatment programs, sanitation and infection‑control products, on‑site technical services and digital monitoring platforms to customers across foodservice, hospitality, healthcare, industrial and energy markets. By combining formulation expertise, field service and data‑driven technology, Ecolab helps reduce risk, improve operational efficiency and conserve water and other resources. The company operates worldwide with localized teams and sustainability programs focused on protecting people and vital resources.
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