Customer Service Representative
Beyond Finance(12 days ago)
About this role
The Customer Service Representative is the primary point of contact for clients enrolled in Beyond Finance’s financial hardship programs, guiding them from enrollment through graduation. The role includes a four-week training program and then providing ongoing, compassionate client support while representing the company’s client-first service standard in a remote call center environment.
Required Skills
- Customer Service
- Phone Support
- Inbound Calls
- Outbound Calls
- Active Listening
- Troubleshooting
- CRM
- Computer Literacy
- Communication
- Time Management
+2 more
About Beyond Finance
beyondfinance.comBeyond Finance is a technology-enabled debt relief firm that helps consumers move beyond debt by negotiating with creditors, arranging debt-settlement and consolidation programs, and offering access to debt-relief loans. It combines personalized financial assessments with a data-driven platform and licensed counselors to design affordable repayment plans, reduce balances, and lower interest for clients nationwide. The company provides ongoing account management, credit education, and works with financial partners to streamline enrollment and payouts. Consumers choose Beyond Finance for hands-on negotiation support, transparent fees, and measurable savings.