Customer Service Representative
Clinical Careers Page(26 days ago)
About this role
A Customer Service Representative at CVS Health cares for members, employers, and healthcare providers by assisting with benefits and claims, and by educating customers about available resources. The role focuses on delivering compassionate, customer-first service to improve health and well-being while representing the company in phone, chat, or email interactions.
Required Skills
- Customer Service
- Empathy
- Communication
- Problem Solving
- Documentation
- Time Management
- Multitasking
- Microsoft Office
Qualifications
- High School Diploma
- GED
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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