Customer Service Advocate

Christian Care Ministry(2 days ago)

Melbourne, FLOnsiteFull TimeJunior$36,517.5 - $40,250Customer Service

About this role

Christian Care Ministry is hiring full-time Customer Service Advocates to assist members and providers with their questions related to the Medi-Share program. The role involves providing compassionate, accurate support in a faith-based environment, with a focus on excellent service and spiritual engagement.

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Required Skills

Communication
Troubleshooting
Empathy
Multitasking
Digital Literacy
Microsoft Suite
Customer Service
Telephone Skills
Problem Solving
Medical Billing

Qualifications

High School Diploma or GED
2 years customer service experience in relevant industry

About Christian Care Ministry

mychristiancare.org

Christian Care Ministry (CCM) is a nonprofit organization that administers Medi‑Share, a faith‑based healthcare cost‑sharing program for Christians. Rather than traditional insurance, Medi‑Share members contribute monthly to a pool that helps pay eligible medical expenses, guided by a statement of faith and lifestyle guidelines. CCM provides multiple sharing plans, claims administration, telehealth and member support, plus resources emphasizing preventive care and community/prayer support. The program markets itself as a lower‑cost, faith‑aligned alternative for individuals and families seeking to manage medical costs within a Christian community.

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