Customer Service Representative
Probe Group(10 days ago)
About this role
This role involves handling customer contacts with a focus on sales and customer service. It requires actively participating in training, understanding company products and policies, and ensuring a positive customer experience. The position emphasizes developing soft skills, product knowledge, and achieving key performance indicators.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Multi-tasking
- Upselling
- Call Handling
- Call Flow
- Product Knowledge
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
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