Customer Service Representative

Philip Morris International(8 days ago)

Johannesburg, South AfricaOnsiteFull TimeJunior$9,524 - $9,524Customer Service

About this role

Concentrix is seeking a Customer Support Advisor to provide customer service in a contact center environment, supporting a US campaign from their Johannesburg office. The role involves handling escalated cases, ensuring quality service, and working night shifts.

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Required Skills

Customer Service
Communication
Problem Solving
Conflict Resolution
English

Qualifications

Matric

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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