Customer Service Representative

Follett Software, LLC

2 days ago

Remote

Full Time

Junior

10 applicants

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About this role

A Customer Service Representative at Follett Software handles customer inquiries and support via telephone, internet, and email. The role involves order processing, warranty, and billing support, as well as maintaining post-sale contact with customers to ensure a positive and productive long-term relationship.

Skills

Qualifications

High school degree or equivalent

About Follett Software, LLC

follettsoftware.com

Follett Software is a K–12 educational technology company that builds cloud-based tools to simplify the complex work of running schools and districts. Its solutions—centered on the Destiny platform—help districts manage library services, digital and print collections, curriculum and resources, and related workflows and analytics. Follett emphasizes strong customer support, community resources, and integrations with other school systems to streamline operations and improve access to learning materials. School districts rely on Follett for scalable, compliance-aware systems that centralize resource management and reporting.