Customer Success Manager
Follett Software, LLC
About this role
Follett Software is seeking a Customer Success Manager to support their AccessIt Library product. The role focuses on building strong relationships with customers, ensuring they get value from the solutions, and driving renewal and retention efforts. It involves managing customer accounts and collaborating with internal teams to support customer success in the education sector.
Skills
Qualifications
About Follett Software, LLC
follettsoftware.comFollett Software is a K–12 educational technology company that builds cloud-based tools to simplify the complex work of running schools and districts. Its solutions—centered on the Destiny platform—help districts manage library services, digital and print collections, curriculum and resources, and related workflows and analytics. Follett emphasizes strong customer support, community resources, and integrations with other school systems to streamline operations and improve access to learning materials. School districts rely on Follett for scalable, compliance-aware systems that centralize resource management and reporting.
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About Follett Software, LLC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$70k – $90k
per year