Cypfer
The role supports customers in the Canadian and US markets by providing timely, helpful, and professional assistance via phone, email, and system interactions. Responsibilities include handling billing inquiries, account setup, move‑in/move‑out activities, and payment arrangements while maintaining detailed records. The position requires fluency in English and Spanish and offers flexible hybrid work options.
Headquarters
Miami, Florida, United States
Company Size
51-200 employees
Founded
2019
CYPFER is a cybersecurity services firm that provides 24/7 global support focused on ransomware recovery, incident response, and incident management. The company emphasizes a recovery‑led approach to achieve "Cyber Certainty™," prioritizing rapid emergency response and restoration of operations. CYPFER helps organizations contain incidents, recover systems, and manage the operational and technical aspects of cyber crises. Clients turn to them for around‑the‑clock availability, specialist expertise, and a focus on restoring business continuity.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cypfer.
Cypfer didn’t post a salary, so this is our estimate from similar listings.
12% above the average for this role
Customer Care Representative
Metergy Solutions
Bilingual Spanish Call Center Collections Representative- Hybrid
AT&T
Customer Care Representative (6 months+)
Metergy Solutions
Customer Care Representative
Metergy Solutions
Call Center Representative
Omni Fiber
Billing Customer Support Specialist II
Abbott Laboratories