Support Services Group
Support Services Group is seeking a Customer Service Specialist to provide phone-based support to members navigating the surgical process. This role involves delivering personalized, concierge-style service, explaining program benefits, and coordinating with provider offices to help members take the next steps in their care. The position requires empathy, strong communication skills, and the ability to manage multiple priorities in a fast-paced service center.
Support Services Group focuses on people, technology, and solutions. Intelligent contact center and automation solutions. IT Support BPO Services
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Support Services Group.
Support Services Group didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role