Genuine Parts Company

Customer Service Supervisor

Genuine Parts Company(2 months ago)

Vaughan, ONOnsiteFull TimeManager$103,497 - $137,287 (estimated)Customer Service
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About this role

The Customer Service Supervisor leads a team of Customer Service Representatives, overseeing daily operations to maintain service quality and responsiveness. The role partners with internal departments and division leadership to support business objectives and drive process improvements.

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Required Skills

  • Coaching
  • Performance Monitoring
  • Training
  • Process Improvement
  • Lean Methodology
  • Cross-Functional Communication
  • Order Management
  • Quality Management
  • Reporting
  • Customer Support

Qualifications

  • Bachelor's Degree

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