Uline
As a Bilingual Customer Service Team Lead at Uline, you will coach and develop customer service representatives to deliver exceptional support while evaluating interaction quality and providing performance feedback. This role involves facilitating team meetings, handling escalated customer issues, and offering process improvement suggestions to management to enhance efficiency and satisfaction.
Headquarters
Pleasant Prairie, Wisconsin, United States
Company Size
5001-10000 employees
Founded
1980
Uline stocks over 42,000 shipping boxes, packing materials, warehouse supplies, material handling and more. Same day shipping for cardboard boxes, plastic bags, janitorial, retail and shipping supplies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Uline.
4% above the average for this role