Customer Service Virtual Assistant
Assist World(26 days ago)
About this role
The Customer Service Virtual Assistant will act as the frontline representative for a high-end furniture brand, handling client inquiries via phone and live chat. The role supports daily operations, ensuring orders, questions, and customer data are managed accurately and efficiently. It is a fully remote position shared between two VAs to provide coverage during evenings and weekends EST. The position emphasizes warm, professional communication to uphold a premium brand experience for clients.
Required Skills
- Customer Service
- Live Chat Support
- Phone Support
- Operations Support
- Inquiry Management
- Data Entry
- Spreadsheet Management
- Microsoft Excel
- Shopify
- Retail Knowledge
+5 more
About Assist World
assistworld.comThe page you gave returns a Cloudflare “Just a moment… Enable JavaScript and cookies” challenge, so I couldn’t access the site’s content. Based on the domain name and common usage, AssistWorld appears to be a platform that connects businesses and busy professionals with remote/virtual assistants and on-demand support services. It likely offers a marketplace or subscription plans for administrative tasks (scheduling, email management, data entry), customer support, and personal assistance, with profile/review systems and secure billing. The service is aimed at small businesses, entrepreneurs, and individuals looking to outsource routine work to scalable, remote help.
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