Customer Services Support Specialist

Ladgov Corporation

1 month ago

Wiesbaden, Germany

Onsite

Full Time

Medior

0 applicants

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About this role

A Customer Services Support Specialist manages customer feedback channels, analyzes satisfaction data, and promotes service best practices within the garrison. The role involves coordinating training, supporting recognition programs, and standardizing customer service areas to enhance overall service quality.

Skills

Qualifications

Bachelor’s Degree in Business or Human Resources3+ years of customer service program management experienceor 6+ years of relevant experienceEnglish proficiency Level III

About Ladgov Corporation

ladgov.com

LADGOV Corporation is an independent small business headquartered in Williamsburg, VA that delivers government and public-sector services to clients across the U.S. and globally. Its capabilities span public health support, biomedical engineering, biopharmaceutical research, IT and cybersecurity solutions, project management, and data analytics. LADGOV positions itself as a technical and programmatic partner that integrates research, engineering, and secure IT services to help government and health organizations meet mission requirements.