Customer Solutions Analyst - Hybrid Role (Voice & Chat)

About SiteMinder

siteminder.com

SiteMinder is a global hotel commerce platform that helps hotels grow revenue by connecting properties to distribution channels, booking engines, and PMS integrations. Its product suite includes a channel manager, booking engine, website design, Demand Plus, and analytics to optimize guest acquisition and revenue management. Marketed as the world’s largest open hotel commerce platform, it serves independents and multi-property groups with open integrations and multi-channel reach. The goal is to put hotels in demand by delivering end-to-end distribution, direct bookings, and insightful hotel apps across a global network.