Customer Solutions Associates - Bilingual (Spanish)
PRA Group(1 month ago)
About this role
PRA Group is hiring a customer-facing collections professional to help customers resolve delinquent accounts through individualized resolution options. The role involves working on a rotating shift schedule to support business coverage, including some late evenings and rotational Saturdays. This position is based in an office environment and supports the company’s customer experience and brand.
Required Skills
- Customer Service
- Account Resolution
- Debt Collection
- Payment Plans
- ACH Processing
- Debit Authorization
- Dispute Handling
- Hardship Assessment
- Account Updates
- Collections Software
+5 more
Qualifications
- High School Diploma or Equivalent
About PRA Group
pragroup.comPRA Group delivers nonperforming loan solutions that drive success through a long-term focus and customer care.
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