Customer Solutions Engineer (New Grad)

PermitFlow(1 month ago)

HybridFull TimeIntern$90,000 - $125,000Engineering

About this role

The Customer Solutions Engineer (New Grad) at PermitFlow is responsible for managing customer onboarding from sales handoff to go-live, ensuring configurations align with customer goals and timelines. This role requires troubleshooting technical issues, documenting best practices for efficient onboarding, and synthesizing customer feedback to inform product development. Strong project management and communication skills are essential, as is the ability to navigate ambiguity and build scalable processes within a fast-paced startup environment.

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Required Skills

Customer Onboarding
Project Management
Technical Aptitude
Excellent Communication
Problem-Solving
Workflow Configuration
Documentation
Customer Feedback
Training
Startup Mindset

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About PermitFlow

www.permitflow.com

PermitFlow is an innovative software platform designed to streamline the construction permitting process by automating permit preparation, submission, and tracking across various municipalities. Utilizing AI technology, PermitFlow simplifies complex workflows through features like Intake, Research, Submission, Coordination, and Issuance agents, helping contractors, builders, and developers drastically reduce permitting timelines and improve operational efficiency. With significant capabilities to manage documentation and compliance effectively, it enhances productivity, allowing users to focus on their core projects while ensuring timely approvals.