Customer Success Account Manager - Signature (Dubuque, IA)
AWE plc(1 month ago)
About this role
The Signature Customer Success Account Manager will manage a high volume of smaller customers, focusing on driving customer satisfaction and retention at scale. This role involves leveraging reporting and dashboards to support clients effectively and ensuring consistent engagement while providing value-driven guidance.
Required Skills
- Customer Engagement
- Account Management
- Data Analysis
- Customer Retention
- Communication Skills
Qualifications
- 0–4 years in customer success
- SMB account management experience
- Strong organizational skills
- Data-driven mindset
- Excellent written communication skills
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