Manager of Customer Success
Better Business Bureau(3 months ago)
About this role
The Manager of Customer Success at Better Business Bureau Great West + Pacific leads a team to ensure accredited businesses receive full value from their accreditation through proactive support, consultative guidance, and strategic transformation. The role focuses on driving customer satisfaction, retention, and leveraging technology and analytics to enhance the customer experience.
Required Skills
- Leadership
- Coaching
- Development
- Performance Management
- Strategy Design
- Retention
- Analytics
- CRM
- Process Improvement
- Cross‑Functional Collaboration
+4 more
About Better Business Bureau
bbb.orgBBB helps consumers and businesses in the United States and Canada. Find trusted BBB Accredited Businesses. Get BBB Accredited. File a complaint, leave a review, report a scam.
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