Customer Success Associate (Voice & Non-Voice)

Shell plc

3 months ago

Hybrid

Full Time

Junior

0 applicants

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About this role

A Customer Operations Specialist (Loyalty) at Shell delivers frontline customer support for the Retail Order-to-Delivery journey, focusing on the Retail Loyalty program and digital contact channels. The role represents the Shell brand across phone, email, live chat and social media while supporting the overall customer experience and operational integrity. Based in Manila, this is an entry-level position within Shell Business Operations.

Skills

Qualifications

Bachelor Degree

About Shell plc

shell.com

Shell is a global group of energy and petrochemical companies. Learn more about Shell on our global website.

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