Customer Success Associate
Topline Pro
About this role
Topline Pro is seeking a Customer Success Associate to enhance customer interactions by assisting with inquiries, troubleshooting issues, and supporting various teams. This role offers exposure to multiple functions within the company, emphasizing delivering excellent customer experiences and building foundational skills in a tech-driven environment.
Skills
About Topline Pro
www.toplinepro.comTopline Pro is an innovative platform designed to support service professionals in enhancing their business operations. It offers AI-powered solutions that streamline requests, booking jobs, and administrative tasks, effectively allowing users to focus on their core services. Customers can receive personalized websites optimized for job acquisition and management, along with tools for lead follow-up, invoicing, and customer management, facilitating substantial growth and efficiency in service-based businesses. With a focus on elevating online presence, Topline Pro is dedicated to helping users gain more customers and boost their reputations.
Recent company news
PR NewswireTOPLINE PRO ANNOUNCES $27M TO TRANSFORM LOCAL HOME SERVICES INTO SCALABLE, AI-DRIVEN BUSINESSES
Aug 14, 2025
The SaaS NewsTopline Pro Raises $27 Million in Series B
Aug 15, 2025
OrrickTopline Pro Raises $27M to Help Home Service Entrepreneurs Grow with AI
Aug 21, 2025
Tech Funding NewsStartup in spotlight: Topline Pro raises $27M to bring AI to America’s 2.5M home service pros — TFN
Aug 18, 2025
Pulse 2.0Topline Pro: $27 Million Raised To Transform Local Home Services Into AI-Based Businesses
Aug 14, 2025
About Topline Pro
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Topline Pro.
Salary
$60k
per year