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Customer Success Associate at Achievers - ApplyBlast

Customer Success Associate

Achievers

15 days ago

4.4 on Glassdoor

Toronto, Ontario, Canada

Hybrid

Full Time

Medior

0 applicants

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About this role

The Customer Success Associate will drive strategy for the Achievers recognition and engagement platform, focusing on promoting product adoption, expansion, and implementing recognition strategies to continuously deliver value to customers. This role involves establishing measurable goals, tracking adoption activities, and leading customer workshops to ensure successful program rollouts and long-term account growth. The position requires a blend of customer success expertise, sales acumen, and technological proficiency to manage revenue pipelines and support customer relationships.

Responsibilities

Drive product adoption and expansion for customer accounts
Manage revenue pipeline through up-selling and cross-selling
Lead customer workshops and training on product updates

Skills

About Achievers

achievers.com

Headquarters

Toronto, Ontario, Canada

Company Size

501-1000 employees

Founded

2002

View Profile

Achievers is an employee recognition and rewards software company offering a global rewards marketplace. The platform enables organizations to recognize employees, celebrate milestones, and deliver both monetary and non-monetary rewards, with integrations to popular apps like Workday, Microsoft, Slack, and Zoom to embed recognition into daily work. The solution drives engagement, productivity, and retention across organizations of varying sizes.