Customer Success Lead
Townsquare Interactive(11 days ago)
About this role
A Customer Success Lead at Townsquare Interactive in Phoenix, AZ, manages client relationships and ensures clients effectively utilize the company's digital marketing solutions. They focus on driving retention, onboarding, and long-term client satisfaction by providing expert support and building trust.
Required Skills
- Client Relationships
- Digital Marketing
- Customer Success
- Communication
- Problem Solving
- Account Management
- SEO
- Reputation Management
- Web Design
- CRM
About Townsquare Interactive
townsquareinteractive.comTownsquare Interactive is a Charlotte, NC–based company that provides a business management platform combined with digital marketing services. They offer web design, SEO, social media, local search and other marketing solutions alongside tools to run and grow a business from a single platform. Targeting small and local businesses, Townsquare blends software and expert services to help clients attract customers, manage online reputation, and streamline operations. The company emphasizes measurable growth and local-market performance.
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