Customer Success Engineer
Kong Inc.(18 days ago)
About this role
A Customer Success professional at Kong acts as a post-sales technical point of contact, helping customers adopt Kong's API and AI products effectively. The role involves engaging with customers, supporting onboarding, driving product adoption, and serving as a trusted technical advisor to ensure customer satisfaction and retention.
Required Skills
- API
- Microservices
- Kubernetes
- Cloud Platforms
- Customer Success
- Technical Support
- Product Demonstration
- Data Storytelling
- API Integrations
About Kong Inc.
konghq.comKong Inc. is a leading API gateway and service mesh provider, designed to enhance developer productivity, security, and performance across modern architectures. The company's unified platform, Kong Konnect, provides tools for API management, AI gateway integration, and event streaming, enabling seamless connectivity and governance for organizations. With features tailored for API producers and consumers, Kong empowers businesses to build, run, discover, and govern APIs efficiently while supporting AI modernization efforts. Trusted by top companies, Kong is recognized for its ability to accelerate digital transformation and foster innovation in the API ecosystem.
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