Customer Success Management Supervisor
RingCentral(1 year ago)
HybridFull TimeManager$116,370 - $151,906 (estimated)Customer Success
Apply NowAbout this role
Acquire BPO is hiring a Customer Success Management Supervisor supporting the RingCentral account to oversee customer success operations for a cloud communications and AI-enabled platform. The role leads a team of Customer Success Specialists and partners with internal groups to support customer outcomes and retention initiatives. This position is based in the Philippines with a hybrid work setup and US-hours scheduling.
Required Skills
- Customer Success
- Team Leadership
- People Management
- Coaching
- Change Management
- Account Management
- Renewals Strategy
- Upselling
- Cross-Functional Collaboration
- Stakeholder Management
+10 more
Qualifications
- BA/BS Degree
- MBA
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