Customer Success Specialist, In-Store
DoorDash USA(7 days ago)
About this role
A Customer Success Specialist at DoorDash works on the Customer Success team supporting the SevenRooms In-Store product to help hospitality operators realize value from the platform. The role is part of a global, cross-functional organization focused on customer adoption, retention, and long-term growth.
Required Skills
- Customer Success
- Relationship Management
- Account Management
- Data Analysis
- ROI Tracking
- Product Adoption
- Cross-Functional Collaboration
- Communication
- Upselling
About DoorDash USA
doordash.comDoorDash is a last‑mile logistics and on‑demand delivery platform that connects consumers with local restaurants, grocers, convenience stores, and other merchants through its marketplace and mobile apps. It operates consumer services (ordering and DashMart), a merchant toolkit for order management and analytics, a subscription service (DashPass), and DoorDash Drive for white‑label or large‑scale delivery. Deliveries are fulfilled by a network of independent drivers (“Dashers”) and optimized with routing and logistics technology across the U.S. and select international markets. The company positions itself as a technology partner for local commerce, helping merchants reach customers via flexible fulfillment and data-driven tools.
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