Customer Success Manager - Commercial (Raleigh)

Appian Corporation (2 days ago)

Raleigh, North CarolinaOnsiteFull TimeSenior$140,288 - $188,652 (estimated)Customer Success

About this role

Appian is seeking a Customer Success Manager to act as a strategic advisor, helping organizations optimize their use of automation and AI technologies through the company's platform. The role involves building relationships, guiding customers to achieve their goals, and ensuring long-term success with Appian's solutions.

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Required Skills

Customer Success
Relationship Management
Stakeholder Engagement
Business Strategy
AI
Process Automation
Enterprise Software
Solution Consulting
Technical Communication
Project Management

About Appian Corporation

appian.com

Appian is a low-code automation platform that helps enterprises design, build, and run AI-powered process orchestration and digital workflows. It unifies low-code development, BPM, robotic process automation, AI/ML and case management into a single platform to automate complex end-to-end business processes. Enterprises use Appian to speed application delivery, improve operational efficiency and governance with drag-and-drop tooling, prebuilt components, process mining and broad integrations. Founded in 1999 and headquartered in McLean, Virginia, Appian emphasizes enterprise-grade security, scalability and compliance for regulated industries.

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