Customer Success Manager - Corporate
Freedom Solutions Group(1 month ago)
About this role
A Customer Success Manager at Litera partners with law firms and corporate legal teams to ensure customers gain maximum value from Litera’s legal technology and AI solutions. The role represents the customer internally and helps drive product and organizational improvements through customer insight and advocacy.
Required Skills
- Customer Onboarding
- Stakeholder Management
- Usage Analysis
- Account Management
- Presentation Skills
- Communication
- Consultative Selling
- Cross-Functional Alignment
- Problem Solving
- Empathy
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