Customer Success Manager
Luminance(8 months ago)
About this role
Luminance is a pioneer in Legal-Grade™ AI providing enterprise solutions to law firms and global corporations. This Customer Success role sits within the global Customer Success team and focuses on ensuring customers realize value from Luminance’s product across diverse sectors and geographies. The position involves cultivating strong customer relationships and representing the company’s mission to transform contract workflows.
Required Skills
- Customer Onboarding
- Account Management
- Stakeholder Engagement
- Product Knowledge
- User Training
- Data Analysis
- Upselling
- Cross-Selling
- Communication
- Project Management
+4 more
Qualifications
- Bachelor's Degree in Scientific or Analytical Discipline (2:1 UK or GPA 3.5 US)
- Master's Degree in Scientific or Analytical Discipline (2:1 UK or GPA 3.5 US)
About Luminance
luminance.comLuminance is a pioneering company offering an end-to-end AI solution specifically designed for contract management. Utilizing its Legal-Grade™ Agents, Luminance automates, expedites, and enhances contract activities across various business touchpoints. The platform is renowned for its ability to streamline processes and improve efficiency, making it an indispensable tool for legal teams and enterprises engaged in contract activities.
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