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© All Rights Reserved. ApplyBlast.com
LoftyInc Capital
The Customer Success Manager / CSM Agent is responsible for helping customers succeed, stay engaged, and grow their business with Lofty. This role focuses on building customer relationships, driving product adoption, supporting renewals, and identifying upsell or cross-sell opportunities that contribute to Expansion ARR growth. The role is ideal for someone who is customer-focused, sales-minded, and comfortable managing conversations that lead to retention, account growth, and long-term customer value.
LoftyInc Capital is an early-stage venture capital firm backing Afropreneurs who are building tech-enabled solutions for the everyday economy across Africa. The firm invests in a diverse portfolio of startups spanning fintech, healthtech, mobility, and home services. LoftyInc Capital also provides strategic value-add support to help portfolio companies scale across multiple countries.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for LoftyInc Capital.
LoftyInc Capital didn’t post a salary, so this is our estimate from similar listings.