Customer Success Manager - East Coast
Cato Networks(1 month ago)
About this role
The Customer Success Manager at Cato Networks serves as a trusted advisor to top customers, guiding them from deployment through renewal to ensure they realize full value from the platform. The role focuses on driving customer adoption, expansion, and retention while collaborating across sales, R&D, and support teams. It requires operating effectively within a fast-paced, geographically distributed organization and supporting a hyper-growth customer base.
Required Skills
- Customer Success
- Account Health
- Stakeholder Management
- Post-Sales
- Product Adoption
- Renewals
- Upsells
- Communication
- Presentation
- Problem Solving
+13 more
About Cato Networks
catonetworks.comWP Rocket (from WP Media) is a commercial WordPress performance plugin that speeds up sites with page caching, cache preloading, and front‑end optimizations like lazy loading and deferred JavaScript. It bundles tools for minifying/combining assets, database cleanup, CDN and Cloudflare integration, and e‑commerce compatibility to reduce load times without complex configuration. Built for both non‑technical site owners and developers, it offers a simple dashboard, one‑click setup, and hooks for customization. Agencies and businesses choose WP Rocket for fast, measurable performance gains plus professional support and updates.
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