Customer Success Manager, Enterprise

Altana

1 month ago

4.1 on Glassdoor

Brooklyn, NY

Hybrid

Full Time

Junior

5 applicants

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About this role

A Customer Success Manager at Altana supports enterprise customers in realizing value from Altana’s AI-powered product network, focusing on customer relationships, onboarding, and long-term adoption. The role operates as the primary customer-facing contact across a portfolio of accounts and collaborates with cross-functional teams to align customer needs with the product roadmap. This position is based in Brooklyn, NY with hybrid work flexibility.

Skills

About Altana

altana.com

ALTANA AG is a German multinational and global leader in specialty chemicals, developing and producing high-performance additives, effect pigments, electrical insulation materials and coating/sealant solutions. It operates through four divisions — BYK (additives & instruments), ECKART (effect pigments), ELANTAS (electrical insulation) and ACTEGA (coatings & sealants) — serving industries such as coatings, plastics, automotive, electronics, packaging, printing and adhesives. The company emphasizes application-driven R&D, close customer partnerships and a strong focus on sustainability, quality and global production and sales networks.