Customer Success Manager - Enterprise
Gearset(7 days ago)
About this role
The Customer Success Manager - Enterprise at Gearset manages a portfolio of high-profile customer accounts, focusing on growth, retention, and expanding customer value. The role involves building strategic relationships, understanding customer goals, and representing customer feedback internally. It offers an opportunity to work with some of the most sophisticated DevOps organizations in the world and influence product and go-to-market strategies.
Required Skills
- Customer Success
- Account Management
- Salesforce
- DevOps
- Stakeholder Engagement
- Business Presentations
- Strategic Planning
- Technical Communication
- Customer Retention
- Growth Strategies
About Gearset
gearset.comGearset is a cloud-based Salesforce DevOps platform that streamlines deployments, continuous delivery, automated testing, and backups across Salesforce orgs. It offers metadata comparison and diff tools, Git and CI/CD integration, org-to-org and Git-based deployments, automated regression testing, backups and restore, and deployment auditing/rollback. Designed for Salesforce developers, admins, and release teams, Gearset helps reduce deployment risk, accelerate release cycles, and improve traceability and compliance in complex Salesforce environments.
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