Customer Success Manager - Gold
Metacompliance
About this role
A Customer Success Manager – GOLD at MetaCompliance partners with high-value customers, providing strategic guidance in cybersecurity awareness and ensuring the achievement of long-term success through tailored support, growth initiatives, and cross-functional collaboration. The role emphasizes building relationships, delivering personalized services, and driving customer retention and expansion.
Skills
About Metacompliance
metacompliance.comMetaCompliance is a SaaS provider focused on human risk management and security awareness, helping organizations reduce cyber risk caused by employees. Its all‑in‑one platform combines security awareness training, policy and compliance management, phishing simulation, and risk analytics with automated workflows to scale across the enterprise. Customers use MetaCompliance to educate staff, enforce policies, simulate threats, and measure human risk with actionable reporting. The company serves international organizations and emphasizes automation, integration, and measurable outcomes for security and compliance teams.
About Metacompliance
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Metacompliance.
Salary
$141k – $188k
per year