Customer Success Manager
Metacompliance
About this role
A Customer Success Manager manages a portfolio of strategic accounts by ensuring customer satisfaction, driving product adoption, identifying upsell opportunities, and maintaining strong relationships through onsite and international meetings. The role focuses on customer retention, revenue forecasting, and collaboration with cross-functional teams to support customer success.
Skills
Qualifications
About Metacompliance
metacompliance.comMetaCompliance is a SaaS provider focused on human risk management and security awareness, helping organizations reduce cyber risk caused by employees. Its all‑in‑one platform combines security awareness training, policy and compliance management, phishing simulation, and risk analytics with automated workflows to scale across the enterprise. Customers use MetaCompliance to educate staff, enforce policies, simulate threats, and measure human risk with actionable reporting. The company serves international organizations and emphasizes automation, integration, and measurable outcomes for security and compliance teams.
About Metacompliance
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Metacompliance.
Salary
$60k – $80k
per year