Customer Success Manager III
ZoomInfo Technologies LLC(2 months ago)
About this role
A Customer Success Manager at ZoomInfo partners with enterprise customers to drive product adoption, retention, and growth by delivering measurable business value and strategic account planning. The role focuses on cultivating deep, long-term customer relationships, ensuring satisfaction across the subscription lifecycle, and collaborating with internal teams to align on customer objectives. This position is supported by world-class training and operates in a hybrid work model.
Required Skills
- Product Adoption
- Account Management
- Customer Retention
- Stakeholder Management
- Executive Engagement
- Risk Management
- Renewal Management
- Adoption Monitoring
- Feedback Capture
- Presentation Skills
+4 more
Qualifications
- Bachelor's Degree
- Master's Degree
About ZoomInfo Technologies LLC
zoominfo.comZoomInfo is an AI-powered Go-To-Market (GTM) intelligence platform that provides comprehensive B2B company and contact data, buying-intent signals, and workflow automation to help teams identify, engage, and close ideal customers. It combines millions of verified contacts and real-time signals (funding, exec moves, intent) with tools like ZoomInfo Copilot and GTM Studio to prioritize accounts, uncover buying committees, and personalize outreach at scale. The platform integrates with major CRMs and sales/marketing tools to automate enrichment and engagement directly in existing workflows. ZoomInfo also offers demos/trials and maintains compliance with data-privacy regulations such as GDPR and CCPA.
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