Customer Success Engineer

Veeam Software(27 days ago)

HybridFull TimeSenior$148,812 - $197,964 (estimated)Customer Success

About this role

The Customer Success Engineer at Veeam is the primary technical owner for assigned customers of the Veeam Data Platform, focused on driving long-term customer outcomes, resilience, and measurable value. The role partners with technical and executive stakeholders to improve data resilience posture, ensure product adoption, and support account growth and retention. Success is measured by customer satisfaction, retention, and expansion tied to business outcomes.

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Required Skills

Account Configuration
Backup Policies
Onboarding
Migration Analysis
Success Planning
Environment Analysis
Assessments
Protection Planning
Product Recommendation
Architecture Design

+13 more

About Veeam Software

veeam.com

Veeam Software builds backup, disaster recovery, and intelligent data management solutions for virtual, physical and multi‑cloud environments. The company emphasizes data portability and resilience, offering secure backup, rapid recovery, replication and tools to move and manage data across cloud, on‑premises and virtual platforms. Its platform‑agnostic, scalable products aim to minimize downtime, simplify compliance and enable flexible data mobility for enterprises. Founded in 2006 and headquartered in Baar, Switzerland, Veeam is privately held and backed by Insight Partners.