Customer Success Manager - Key Accounts
Darktrace
About this role
The role involves managing a variety of named accounts, driving adoption and outcomes, and working with senior clients to ensure satisfaction and renewal of cybersecurity solutions. It includes collaboration across teams, strategic reviews, and mentoring junior staff, with a strong focus on customer success and engagement.
Skills
About Darktrace
darktrace.comDarktrace AI interrupts in-progress cyber-attacks in seconds, including ransomware, email phishing, and threats to cloud environments and critical infrastructure.
Recent company news
Cyber MagazineWhy Darktrace Chose Navan to Help Hyper-Personalise Travel
1 day ago
Industrial CyberDarktrace names Eve Saltman and Marty Overman to executive roles to grow US presence, opens Dallas deployment center
Aug 6, 2025
Dallas Innovates$5.3B U.K. Cybersecurity Co. Darktrace Opens North Texas Office, Names New U.S. Execs
Aug 5, 2025
DarktraceLangham Logistics
Oct 21, 2025
ExecutiveBizDarktrace Announces New Execs, Facilities
Aug 5, 2025
About Darktrace
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Darktrace.
Salary
$135k – $160k
per year
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