Customer Success Manager (Mid-Atlantic)

GuidePoint Security(9 hours ago)

RemoteFull TimeSenior$60,000 - $80,000Customer Success / Professional Services

About this role

GuidePoint Security is seeking a Customer Success Manager to operate within the Mid-Atlantic region, focusing on managing strategic customer relationships and supporting professional services engagements. The role involves coordinating between clients and internal teams to ensure successful project delivery and account growth, emphasizing customer advocacy and program management.

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Required Skills

Employee Success
Program Management
Security Projects
Customer Relationship
Account Management
Microsoft Office
Jira
Confluence
Security Industry
Vendor Management

About GuidePoint Security

guidepointsecurity.com

GuidePoint Security is a cybersecurity consulting firm that provides trusted expertise, solutions, and services to help organizations make better decisions and minimize risk. They deliver strategic advisory, security assessments and testing, incident response and managed security services, and cloud and application security support tailored to client needs. GuidePoint combines experienced consultants and technical delivery with vendor-agnostic guidance to build, mature, and operate security programs that meet regulatory and operational requirements. Their clients span enterprise and public-sector organizations seeking to reduce cyber risk and strengthen defenses.

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