Senior Manager, Customer Success
PROS(5 months ago)
About this role
The Senior Manager, Customer Success will lead the APAC Customer Success team, ensuring customers achieve adoption, value realization, and successful renewals. The role partners with sales, marketing, and product teams to drive customer satisfaction, expansion, and advocacy across the region.
Required Skills
- Customer Success
- Team Leadership
- Strategy Development
- Account Management
- Renewals Management
- Stakeholder Management
- Upselling
- Cross Selling
- KPI Management
- Product Feedback
+4 more
Qualifications
- Bachelor's Degree in Business Administration, Marketing, or related field
About PROS
pros.comThe PROS SaaS platform powers profitable growth for the world’s leading companies with the planet’s most advanced neural network AI technology.
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