Customer Success Manager - Mid-Market (all genders)
Urban Sports Club(1 month ago)
About this role
The Customer Success Manager will join the Mid-Market team to drive long-term client retention and maximize value from Urban Sports Club’s B2B offerings. This high-impact commercial role acts as a strategic partner to clients, guiding them through onboarding, adoption, and continuous value realization while supporting commercial growth. The position is based in Berlin or Cologne and focuses on securing renewals and expanding account revenue.
Required Skills
- Customer Success
- Account Management
- Onboarding
- Product Adoption
- Data Analysis
- Contract Negotiation
- Relationship Building
- Stakeholder Management
- CRM Systems
- Excel
+2 more
About Urban Sports Club
urbansportsclub.comUrban Sports Club is a subscription platform that gives members flexible access to a broad network of fitness and wellness partners across European cities. Through a single membership and mobile app users can book gyms, studio classes, swimming, climbing, and wellness services on demand with tiered plans and pay-as-you-go options. The company also offers corporate memberships for employers, focusing on variety, convenience, and flexible month-to-month access to activities.
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