Customer Success Manager - Mid Market

Samsara Talent Attraction Opportunities(1 month ago)

RemoteFull TimeMedior$92,962 - $124,093 (estimated)Customer Success

About this role

A Customer Success Manager at Samsara partners with customers after implementation to drive adoption and measurable business value from the Connected Operations IoT platform. The role is cross-functional, working with Sales, Support, Sales Engineering, and Product, and involves strategic planning, executive reviews, and customer workshops. This is a remote position for candidates in or near Berlin and requires occasional travel within Germany, the Netherlands, and the UK.

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Required Skills

Customer Success
Account Management
Stakeholder Management
Executive Reviews
Workshop Facilitation
Product Knowledge
Mentoring
Priority Management
Problem Solving
Technical Products

+3 more

Qualifications

Bachelor's Degree

About Samsara Talent Attraction Opportunities

samsara.com

Samsara builds an integrated hardware + software IoT platform that gives organizations real‑time visibility and control over mobile operations. Its telematics gateways, dashcams, and sensors stream vehicle, video and environmental data to a cloud SaaS dashboard that supports fleet management, safety and compliance (including ELD), routing, maintenance, and operational analytics. The platform uses AI-driven alerts, reporting, workflow automation and APIs to help teams reduce accidents, cut fuel and maintenance costs, and improve asset utilization. Customers across transportation, logistics, construction and field services use Samsara to modernize and optimize their mobile fleets and equipment.

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