Customer Success Manager (m/w/d)
PCG
About this role
A Customer Success Manager at Public Cloud Group (PCG) is responsible for fostering long-term relationships with clients in the DACH region, ensuring service and contractual goals are met while acting as a trusted advisor. Key responsibilities include coordinating service reviews, overseeing contract fulfillment, and identifying upselling opportunities based on customer needs. The role requires collaboration with various internal stakeholders and a solid understanding of cloud technologies, specifically within the Microsoft Azure/M365 ecosystem. The ideal candidate is proactive, customer-focused, and has a background in managed services and IT operations.
Skills
Qualifications
About PCG
pcg.ioPCG is a trusted partner for European businesses, dedicated to empowering them in developing and growing their cloud strategy. With a focus on providing certified expertise, PCG simplifies the cloud journey for organizations, facilitating a seamless transition and adoption of cloud technologies. The company's comprehensive services and tailored solutions ensure that businesses can effectively leverage cloud infrastructure to enhance their capabilities and drive growth.
Recent company news
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3 days ago
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3 days ago
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About PCG
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for PCG.
Salary
$125k – $163k
per year
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