Customer Success Manager (Night shift)
Oxylabs (1 month ago)
About this role
This role is a night-shift customer support position in a web data solutions company, serving as one of the first points of contact for existing and potential customers. The position focuses on handling inquiries and feedback while contributing to improvements in support processes and tools. It sits within a fast-paced, growth-oriented environment that emphasizes learning, knowledge sharing, and well-being resources.
Required Skills
- Customer Support
- Bug Reporting
- Customer Feedback
- FAQ Management
- AI Chatbot Training
- Workflow Automation
- Trustpilot Monitoring
- English Fluency
- Communication
- Adaptability
+5 more
About Oxylabs
oxylabs.ioOxylabs is a provider of enterprise-grade proxy and web data extraction solutions that enable businesses to gather public web data at scale. Its platform offers large-scale proxy pools (175M+ residential and 2M datacenter IPs) alongside APIs and tools for automated scraping, crawling, and data collection. Organizations use Oxylabs for use cases like market intelligence, e‑commerce monitoring, ad verification, and training AI models where reliable, global IP coverage, scalability, and developer-friendly integrations are critical.
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