Customer Success Manager (REMOTE)
Cyware(4 years ago)
About this role
A Customer Success Manager at Cyware supports customers of the Cyber Fusion platform and acts as a technical liaison between customers and internal teams. The role is based in the Customer Success department of a Series C cybersecurity startup serving enterprises, government agencies, and MSSPs.
Required Skills
- Customer Success
- Onboarding
- Training
- Technical Enablement
- Project Management
- Stakeholder Management
- Presentation Skills
- Troubleshooting
- Technical Support
- Curriculum Planning
+5 more
Qualifications
- US Citizenship
About Cyware
cyware.comCyware delivers an AI-powered threat intelligence platform that unifies real-time collection, enrichment, sharing, and operationalization of threat data for security teams. Its Cyware Intelligence Suite includes threat intelligence feeds, enrichment, exposure management, automation and orchestration features that integrate with SOC workflows and partner tools. The platform emphasizes agentic AI to accelerate detection, response, and collaborative threat sharing across enterprises and government customers. Cyware positions itself for scalable, compliant deployments (FedRAMP/ISO/SOC-level assurances) to operationalize threat intelligence across large organizations.
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