Customer Success Manager (REMOTE)
Cyware
About this role
A Customer Success Manager at Cyware supports customers of the Cyber Fusion platform and acts as a technical liaison between customers and internal teams. The role is based in the Customer Success department of a Series C cybersecurity startup serving enterprises, government agencies, and MSSPs.
Skills
Qualifications
About Cyware
cyware.comCyware delivers an AI-powered threat intelligence platform that unifies real-time collection, enrichment, sharing, and operationalization of threat data for security teams. Its Cyware Intelligence Suite includes threat intelligence feeds, enrichment, exposure management, automation and orchestration features that integrate with SOC workflows and partner tools. The platform emphasizes agentic AI to accelerate detection, response, and collaborative threat sharing across enterprises and government customers. Cyware positions itself for scalable, compliant deployments (FedRAMP/ISO/SOC-level assurances) to operationalize threat intelligence across large organizations.
Recent company news
ROI-NJ1Kosmos, Cyware and Malbek named to Forbes’ best startup employers
1 week ago
SiliconANGLECyware and Microsoft partner to integrate threat intelligence across Sentinel and Defender
Oct 21, 2025
ExecutiveBizMicrosoft and Cyware Enter Into Strategic Partnership
Oct 24, 2025
SecurityBrief New ZealandCyware upgrades Quarterback AI with agentic features for security
Nov 18, 2025
SiliconANGLECyware expands Quarterback AI with new AI Fabric for unified threat intelligence
Nov 12, 2025
About Cyware
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
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