Technical Account Manager I

Huntress(1 month ago)

RemoteFull TimeMedior$103,675 - $137,939 (estimated)Technical Account Management

About this role

The Technical Account Manager at Huntress is the primary post-sales technical liaison for partners and customers, focused on ensuring customers derive maximum value from the Huntress cybersecurity platform. The role supports long-term partner satisfaction and growth by advocating customer needs internally and collaborating across product, engineering, and sales teams. This is a remote position based in Ireland reporting to the Manager, Technical Account Management and includes periodic travel.

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Required Skills

Technical Support
Customer Success
Sales Enablement
Technical Advocacy
Onboarding
Account Growth
Troubleshooting
Escalation Management
Communication
Presentation

+7 more

About Huntress

huntress.com

Huntress is a cybersecurity company that delivers a SOC-backed managed security platform focused on detecting, investigating, and remediating intrusions for businesses and MSPs. Their offering combines 24/7 managed EDR, ITDR, SIEM, threat hunting, and security awareness training to stop and recover from attacks across endpoints, identities, and cloud environments. Huntress emphasizes human-driven threat hunting and guided remediation so small and mid-sized organizations get enterprise-grade detection and response without building their own security operations center.