Customer Success Manager - Retention
Realtor.com Careers(4 days ago)
About this role
Realtor.com is seeking a Customer Success Manager for Retention to engage with real estate agents and brokers, reinforcing product value and maintaining customer satisfaction. The role involves managing inbound and outbound calls, resolving retention issues, and collaborating with sales teams in a hybrid work environment. The position offers opportunities for professional growth within a leading real estate technology company.
Required Skills
- Customer Service
- Salesforce
- Negotiation
- Communication
- Problem Solving
- Real Estate
- Microsoft Excel
- Microsoft Outlook
- Solutions Sales
- Client Management
About Realtor.com Careers
realtor.comRealtor.com is a national online real estate marketplace that helps consumers search homes for sale and rent and connects them with local agents and service providers. The site aggregates MLS-sourced listings with property details, photos, neighborhood data, market trends, and mortgage tools to guide buyers, sellers, and renters. It also provides advertising, lead-generation and data products for brokers and agents, and offers mobile apps and market insights to support real estate decisions. Realtor.com is operated by Move, Inc. and partners with MLSs and industry organizations to keep listings current.
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