Customer Success Manager -SIU experience
Shift Technology(1 year ago)
About this role
Shift is an AI SaaS company that applies generative and predictive AI to transform underwriting, claims, and fraud for insurers. The Customer Success Manager will onboard and engage insurer clients, partner with executive stakeholders to drive adoption and value, and coordinate internal teams to ensure successful implementations and renewals.
Required Skills
- Client Onboarding
- Project Management
- Stakeholder Management
- Account Management
- SaaS Implementation
- Data Analysis
- Workflow Design
- Training
- Presentation
- Cross-Functional Collaboration
About Shift Technology
shift-technology.comShift Technology is an AI software company that provides a SaaS platform built for the insurance industry. It uses machine learning and advanced analytics to detect and prevent fraud, and to automate and optimize claims and underwriting decisions for greater speed and accuracy. The platform combines pattern detection, decisioning and workflow tools to help insurers reduce losses, streamline operations, and improve outcomes for policyholders. Shift’s solutions integrate with insurers’ systems to support investigations, case management and reporting at scale.
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